Skip to content

Accessibility Statement

This accessibility statement applies to onlinestudy.uclan.ac.uk

 

Policies and standards 

We are committed to providing a website that is accessible to all users and one that provides a positive user experience in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. As such, we are partially compliant with the W3C Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. 

This means that all content on onlinestudy.uclan.ac.uk should be: 

  • navigable using only a keyboard

  • meeting relevant contrast and colour recommendations 

  • compatible with text-to-speech and speech-to-input software 

  • marked up using appropriate metadata and alt attributes 

  • able to zoom up to 300% without text spilling out of view 

 W3C summarise the different technical requirements of an accessible website under four distinct categories:  

  • perceivable – how content is displayed and accessed 

  • operable – how users interact with our site 

  • understandable – the language we use and the consistency of user interactions 

  • robust – the compatibility of our site with a range of accessibility tools and formats 

In addition to the above, there are customisation tools available via your browser or personal device that will improve your online experience if you have a disability. AbilityNet - How to use My Computer My Way has step-by-step advice on making your computer, laptop, tablet, or smart phone easier to use. 

Which parts of the site do not yet meet AA compliance? 

Whilst we are fully committed to improving our user experience and accessibility, we are aware some parts of this website are not fully accessible. This includes: 

  • All on-demand videos will have optional captions available, however this does not extend to all of our live video streams 

  • A small number of PDFs may not fully meet accessibility specifications – these are typically PDFs that we must host but are produced by a third-party organisation 

  • Others are documents which were published before 2018; examples include in-depth financial reports, insurance documents, and some external returns content 

  • A small number of images may not include an appropriate alt attribute (WCAG 2 1.1.1) 

Work to make the above content fully accessible is ongoing. Please let us know if there are any additional issues.

If you are not able to access content on onlinestudy.uclan.ac.uk or a related site, we can help. Please contact us on: contentmarketing@cambridgeonlinelearning.com 

We will help to provide you with alternate format content, answer your query directly, or point you in the direction of someone who can. By reporting non-accessible content to us, you are also helping to improve the experience for future users of our sites – thank you. 

If you are not happy with how we respond to your query, contact the Equality Advisory and Support Service (EASS) or submit a complaint through our own complaints procedure: contentmarketing@cambridgeonlinelearning.com 

Disproportionate burden 

At this time, there are a small number of accessibility issues that would place a disproportionate burden on the University's resources to fix. These are listed below: 

  • Some older financial statements (pre-2016) cannot be easily adjusted to meet document accessibility standards 

How we tested this site 

 This website was tested in April 2021. The test was carried out by the content team at CEG Digital using a range of accessibility tools and browser extensions. Documents are tested using relevant Microsoft and Adobe software. We tested at least one page from every section of the website, along with the front page and any highly-trafficked sub-pages. 

 This statement was first published April 2021. Regular testing will continue with upgrades periodically thought the year and the statement will be updated to reflect the new test and changes.