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Skills to succeed in human resource management

Skills to succeed in human resource management

Unlock the secrets to excelling in Human Resource Management (HRM) with our guide on key skills for success.

Human Resource Management (HRM) is the practice of managing an organisation's workforce to achieve its goals and objectives; including the management and development of the organisation’s people, as well as the culture and legal compliance around these employees, too. 
Whether you're exploring opportunities in human resource management roles with a desire to enhance your HR skill set or simply curious about the key attributes required for success as an HR Manager, this comprehensive guide provides all the information you need. 

Examples of key HR skills  

To be a successful HR manager, the following key HR skills are essential: 

Communication and relationship building 

These key attributes are useful in all industries, but are particularly important HR skills. Effective communication and relationship building plays a pivotal role in sharing information clearly, navigating conflict resolution diplomatically and without bias, and cultivating a positive and collaborative atmosphere within the workplace.

In terms of relationship building, the ability to build successful, positive relationships with internal teams enhances your approachability and increases the likelihood of being approached, heard and respected.


Empathy is a crucial HR Manager skill across all industries, as it enables them to establish connections with and understand the varied emotions and experiences of employees in their team. This capacity helps HR managers better support individuals and help them with navigating challenges, therefore nurturing a workplace culture that prioritises well-being.


Effective collaboration is key to achieving organisational goals and fostering a harmonious workplace culture, which is why it’s an essential HR skill. Human Resource Managers can often act as middle-people between departments in companies, and therefore having good collaborative skills enhances communication and aligns strategies.

Influence and persuasion 

No matter the industry, an HR Manager should be an internal advocate for positive change within the company. Having the power to influence and persuade are therefore essential skills, as this can help garner support, build consensus between employees and aid successful adoption of policies when change is necessary. 


HR laws and regulations are constantly evolving to keep up with modern day working environments. The ability to adapt to any shifts and implement changes quickly and efficiently is one of many key human resources skills.  

Cultural sensitivity 

A successful HR Manager will be mindful of cultural sensitivities to ensure fair and inclusive practices within the workplace. For instance, having an understanding of cultural differences enables HR managers to customise communication and company policies to embrace diverse perspectives. This makes for an inclusive environment that honours employees' diverse cultural backgrounds and values. 

Our online MSc in Human Resource Management (HRM) is designed to give you an advanced level of knowledge, understanding, and ability around people management and leadership. 

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How to strengthen your human resource management skills


If this varied and rewarding career path is of interest to you, here are some of our expert tips on how to strengthen your human resource management skills and make yourself appealing to potential employers. 

Set goals 

Setting personal and professional goals is important when it comes to developing your HR skills. Give yourself measurable goals and opportunities to reach them. 

Earn qualifications

A well-recognised qualification (such as our accredited MSc Human Resource Management) validates and formalises your expertise in the field. Not only this, but it demonstrates a commitment to continuous learning and professional development, which will be recognised favourably by potential future employers.

Gain experience

Having real-world HR experience under your belt will signal to employers that you have practical insights and a deep understanding of the challenges HR professionals face in organisations. Exposure develops adaptability, resilience and wider understanding. 

Keep a record 

Our top tip is to keep a record of any qualifications, experience and learnings on your professional journey. Firstly, this log can serve as a valuable reference, allowing you to reflect on past challenges, solutions and successes. This documented history provides a dated log of insights that can be shared with future teams and colleagues, contributing to collective knowledge within the organisation. 


How an MSc Human Resource Management can help you succeed 

If you’re interested learning more about HR functions, applying a wide range of internationally relevant skills and processes needed to establish yourself as a proficient HRM professional / people manager, and whether this industry could be for you, see our CIPD-accredited MSc Human Resource Management page. The course is 100% online, giving you the flexibility to study online and work at your own pace around other commitments, anytime and anywhere. 

Have questions?  

We'd love to hear from you. Get in touch to discuss your course of interest and ask any questions about studying.